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The Cavy Closet!
Shipping & Delivery Promise
As soon as your order is placed, Members of our small staff are notified! We immediately start processing your order, but shipping times are largely out of our control.
We ALWAYS double check your order to ensure your delivery details were properly entered and that we fulfill your order exactly as you requested. If anything is incorrect we will email you.
We ALWAYS respond to our customers with their inquiries about orders during the processing and shipping phase. Sometimes it takes 2 or 3 weeks to arrive depending on where you are in the world.
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When you place your order don’t immediately run to the window to wait for the mail carrier, it will arrive usually in 2- 3 weeks
We know it’s sometimes hard to wait for packages to arrive! We will work to improve shipping rates. So many variables are out of our control.
Your package should arrive within 2- 4 weeks from the day you make a purchase. Please contact us if it has been longer than 4 weeks since you received your order confirmation so we can update you with your tracking details!
We promise to make sure your package arrives timely, but errors occur.
Please see the contact details outlined about an order to update your orders current destination and ETA.
If you are not 100% satisfied with your products, please reach privately first so we can joyfully assist you.